Frequently Asked Questions
Everything you need to know about your GT Omega experience.
What is the standard shipping time for furniture and cockpits?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes between 3 to 7 business days for delivery.
Do GT Omega products come with a warranty?
Yes, all our chairs and cockpits come with a comprehensive 3-year warranty covering functional defects to ensure your long-term comfort and satisfaction.
What is your return policy for home office gear?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Are the chairs easy to assemble?
Absolutely. Every product includes a detailed instruction manual and all necessary tools. Most customers find they can complete the assembly in under 30 minutes.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help you build your dream setup today.
How do I choose the right chair size for my height?
Each product page features a detailed size guide. We recommend checking the weight capacity and backrest height specifications to find the perfect ergonomic fit for your body type.